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Communication

How to communicate to management and co-workers through email and other platforms.

Some tips for communicating online:
-Always address whom you're speaking to.
-Address reason for contact.
-Make sure to have correct grammar and spelling (Grammarly is great for spellchecking).
-Be concise while also providing all details necessary.

(Lucas, Customer service: Skills for success 2023).

References: 

Flexible remote work from home jobs – apply today to work from home in Orillia, on (11 September 2025) | indeed. (n.d.). https://ca.indeed.com/q-remote-work-from-home-l-orillia,-on-jobs.html

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Gertenbach, E. (2025, November 14). 20 work-from-home jobs you can apply to now (2026) - upwork. https://www.upwork.com/resources/best-work-from-home-jobs

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Lucas, R. W. (2023). Customer service: Skills for success. McGraw Hill Education.

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